Deploy and configure Application Loadbalancer Controllers - Alteon, AppDirector and LinkProof in customer enterprise networks.
Install and implement DDoS mitigation assets to secure customers’ network perimeter against volumetric DoS attacks, HTTP floods, ACK floods, DNS attacks, etc
Configure and integrate Web Application Firewalls to protect customers’ applications against OWASP top 10 attacks like SQL injection, Cross-Site Scripting attacks, Session Management and Cookie stealing, Sensitive Data Exposure, etc
Deploy Layer 2 and Layer 3 protocols such as LACP, STP, VRRP, OSPF and BGP on application loadbalancers
July 2019 - Present
Premium Tier 3 Technical Support Engineer
Radware Inc
Worked as dedicated Engineer for premium customers and operated as a focal point for service impacting incidents and had undertaken responsibility for customer satisfaction and overall success.
Provisioned custom application rules for the virtual servers to implement cookie persistency, payload modifications, URL redirection, DNS loadbalancing rules, SSL inspection, URL filtering, etc.
April 2017 - June 2019
Tier 2 Technical Support Engineer
Radware Inc.
Configured server loadbalancing (SLB and GSLB) rules on loadbalancers and demonstrated excellent working knowledge and troubleshooting techniques of application layer protocols such as HTTP, SSL, FTP, SSH, etc.
Instituted and integrated industry standard user-defined symmetric and asymmetric cryptographic ciphers using OpenSSL to optimize SSL negotiation and performed web application scans to identify and fix vulnerabilities.